The distribution of cosmetic skins remains a sensitive issue among Overwatch players. Heroes such as Mercy, Kiriko and Juno have regularly received new cosmetics, while players of Baptiste, Venture and Wrecking Ball have often faced much longer waits for Legendary skins.

In a group interview attended by Kotaku, game director Aaron Keller discussed the difficulty of supporting an expanding roster that is expected to reach 55 heroes. He said the challenge affects both cosmetics and the storylines introduced throughout the game’s 10-year history.

“Every new piece of content that we introduce to the game, whether it’s a hero or even a map, you know, means that the pool of everything that we’ve got, it is spread out a little bit,” Keller said. He added that the team understands the importance of supporting every hero, including those whose narrative arcs have not been revisited for years.

Overwatch has produced skins more frequently since adopting a battle pass and regularly refreshed in-game store, replacing the earlier model centered primarily on loot boxes. According to Keller, Blizzard still has to prioritize heroes who contribute most to the game’s business, but increasing production capacity has made it possible to give more attention to characters who have received fewer cosmetics.

Keller pointed to the game’s Mythic skins as the clearest example of that approach. Since October 2025, Overwatch has released two Mythic skins per season. He said one is typically assigned to a hero expected to generate strong player support, while the other usually goes to a character that has not received a Mythic skin or many other cosmetics recently.

The strategy has generally paired a high-demand hero with a less-supported one. Lifeweaver and Junkrat were cited as an example of that contrast, although the approach has not always satisfied the community. A previous season gave Genji and Widowmaker their second Mythic skins in the same batch, frustrating players who were waiting for an underserved hero to receive the spotlight.

The current season began on October 6 with a Mythic skin for Wuyang, who has already received several skins since launching last year. The second Mythic skin is expected to be revealed when the season’s midseason phase begins later this week.

Keller said Blizzard wants to support as many heroes as possible while making decisions responsibly enough to continue sustaining Overwatch.

Sources: Kotaku.